Question 1

Do I need to send my original documents to MyNotary?

Accepted Answer

No, your original documents stay with you. You upload them before your video appointment. The notary reviews them on screen during the call and certifies your signature with their electronic seal. If you need a physical copy with a real seal, we can post it to you within 48 hours.

Question 2

How long does the process take from start to finish?

Accepted Answer

The entire process takes between 30 minutes and 1 hour. Identity verification takes 10 to 15 minutes before the session. The video call with a commissioned notary lasts 15 to 20 minutes for a standard single document. Your certified document is generally delivered as a digitally signed PDF within 2 hours of completing the session.

Question 3

What is the exact price? Are there any hidden fees?

Accepted Answer

The standard fee is £70 per document. Additional documents certified in the same session are available at a reduced rate. There are no hidden fees - the price shown covers identity verification, the video session with a commissioned notary, and delivery of your certified document as a digitally signed PDF.

Question 4

Will my electronic signature be accepted abroad?

Accepted Answer

Documents notarised by our commissioned notaries are accepted by the majority of international institutions - banks, consulates, visa authorities, and professional registration bodies across the EU, India, the USA, Canada, the UAE, Australia, and many others. For Hague Convention countries, adding an apostille ensures official recognition. Always confirm the specific requirements with the receiving institution before ordering.

Question 5

How does identity verification work? Is it secure?

Accepted Answer

Identity verification is completed before the video session via a secure biometric check. This includes government ID scan, MRZ reading, biometric face matching, liveness detection - confirming you are physically present - and sanctions screening. The process meets the AML and KYC standards used by international banks and regulated financial institutions. It takes less than two minutes.

Question 6

Should I be worried about the confidentiality of my data?

Accepted Answer

No. Documents, recordings, and personal data are stored in ISO 27001 certified data centres, encrypted at rest with AES-256. No third-party access is permitted and no cross-border data transfers take place without your consent. Video sessions are conducted through encrypted channels and recordings are retained solely for legal compliance with restricted access.

Question 7

Can two people sign from different locations?

Accepted Answer

Yes. Two options are available: all signers join the same video session simultaneously, with each person's identity verified individually and signatures witnessed in turn; or signers participate in separate sessions at different times, with the document passed securely between sessions. This is useful for multi-party contracts or documents involving people in different countries or time zones.

Question 8

What types of documents can you notarise?

Accepted Answer

Most documents can be notarised online, including certified true copies of passports, driving licences, and national ID cards; degree certificates and academic transcripts; powers of attorney; affidavits and statutory declarations; child travel consent forms; marital status affidavits; deed polls; proof of life and residency certificates; beneficial owner declarations; and corporate documents. Contact us if you are unsure whether your document qualifies.

Question 9

What if my document is challenged later?

Accepted Answer

Every session produces a complete, tamper-proof evidence trail: an HD recording sealed with a cryptographic timestamp, biometric identity verification logs, and a cryptographic hash of every step of the process. If a document is ever challenged, the full chain of evidence is reproducible on demand. The notarial certificate bears a Qualified Electronic Signature legally equivalent to a wet-ink signature.

Question 10

What is online notarisation?

Accepted Answer

Online notarisation is the process of having a document certified by a commissioned notary via a secure encrypted video call. The notary verifies your identity, certifies your document or witnesses your signature, and delivers a digitally signed PDF - generally within 2 hours. It is legally valid under the Electronic Communications Act 2000 and recognised by the majority of international institutions.

Question 11

Is online notarisation legally valid in the UK?

Accepted Answer

Yes. Online notarisation via secure video call is legally valid in England and Wales under the Electronic Communications Act 2000 and retained UK eIDAS regulations. A notarial act performed remotely carries the same legal effect as one performed in person, provided required standards of identity verification and document security are met.

Question 12

Do I need to sign the document before the video session?

Accepted Answer

It depends on the document type. For certified copies, no signature from you is required. For affidavits, statutory declarations, and powers of attorney, the document must be signed during the session in the presence of the notary - signing beforehand would invalidate the notarial act. The notary will guide you through the process during the call.

Get your documents notarised.In under an hour.

What Would You Like to Notarise?

Certified True Copy

Degree and Diploma Certification

Affidavit Notarisation

Certificate of No Impediment

Marital Status Affidavit

Proof of Life

Statutory Declaration

Child Travel Consent

Parental Authority Delegation

Power of Attorney

Deed Poll

KYC Identity Verification

Proof of Residency

Signature Notarisation

Beneficial Owner Declaration

Corporate Document Notarisation

Notarised Translation

Certified True Copy

Degree and Diploma Certification

Affidavit Notarisation

Certificate of No Impediment

Your Document Notarised in 5 Steps

Upload Documents

Upload Documents

Verify Your Identity

Verify Your Identity

Video Notarisation

Video Notarisation

Receive Your Certificate

Receive Your Certificate

Completed

Completed

Built to hold up in court.Trusted across borders.

Qualified Electronic Signature

Tamper-Proof Evidence Trail

Biometric Identity Verification

Sovereign-Grade Data Hosting

Qualified Electronic Signature

Tamper-Proof Evidence Trail

Biometric Identity Verification

Sovereign-Grade Data Hosting

The People Behind Every Commissioned Notary

Sophie Hagreaves

Bertrand Camus

Hannah Guvnor

Matthias Fink

Ellie Beth

Martin Sjolund